Mumbai: Are opaque fare offers still on? A day after the Directorate-General of Civil Aviation (DGCA) told airlines not to participate in such schemes, travel portals continued to offer special fares. Airlines claimed they never participated in such offers and travel portals refused to talk about it.
DGCA had on Wednesday ordered airlines to discontinue the practice after complaints from some airlines and passengers. Its circular told carriers to withdraw from schemes which do not reveal the name of the carrier and exact time of departure at the time of booking. Passenger gets to know the details only once the payment is made. The offer, however, specifies a time-frame for the passenger and fare. Since the fares offered on opaque schemes are cheaper, many economy passengers are attracted to them. But over the past two weeks, the scheme has run into controversy after a major private carrier and passengers alleged that it was to favour Kingfisher.
30/03/12 Chinmayi Shalya/Times of India
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