New Delhi: Gulf Air has been directed by the state consumer commission here to pay a compensation of Rs 5.32 lakh to a businessman for its "deficient" service, as it did not provide him accommodation when his flight from Tehran to Delhi was postponed by a day.
The Delhi State Consumer Commission held the airline liable to pay the amount to the flier for also making him and his assistant deboard at Bahrain and putting them on a flight to Bombay instead of Delhi, due to which he had to pay extra to travel to the national capital.
"It is crystal clear that accommodation at Tehran was not provided by the airline when the flight was cancelled on January 7, 2008 and had to be operated on the next day. The complainant had to incur expenses and also loss of business on account of inordinate delay on the part of airline.
20/06/13 PTI/IBN Live
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The Delhi State Consumer Commission held the airline liable to pay the amount to the flier for also making him and his assistant deboard at Bahrain and putting them on a flight to Bombay instead of Delhi, due to which he had to pay extra to travel to the national capital.
"It is crystal clear that accommodation at Tehran was not provided by the airline when the flight was cancelled on January 7, 2008 and had to be operated on the next day. The complainant had to incur expenses and also loss of business on account of inordinate delay on the part of airline.
20/06/13 PTI/IBN Live
