Come August, fliers would not have to wait for boarding passes in long queues, thanks to the introduction of the Common User Terminal Equipment (CUTE).
The CUTE would bring all the 10 check-in terminals on one platform, enabling airlines to use any of them in rush hours. SITA— an aviation information and technology service provider — would launch the passenger-friendly equipment at the city airport, one of the 25 aerodromes in the country for which an agreement has been signed between Airports Authority of India (AAI) and SITA in February.
At present, IndiGo and Jet Airways have three check-in counters, whereas GoAir and Air India have two counters each. Under the CUTE check-in system, boarding pass of any these airlines can be issued from any counter. When there is rush at the counters of a particular airline, its officials can use any vacant CUTE counter to distribute the passenger load.
“At present, if an airline does not have a flight at a given time, its counter remains empty even if there are long queues at the adjacent counters. But such a thing would be passé once the CUTE is launched, as airlines’ officials would be able to switch over to any vacant counter when in need. Moreover, overcrowding at the check-in area would also be avoided and delay in departure of flights because of congestion at check-in counters can be done away with under the new CUTE system,” said a source at the city airport.
25/07/13 Piyush Kumar Pripathi/Telegraph
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The CUTE would bring all the 10 check-in terminals on one platform, enabling airlines to use any of them in rush hours. SITA— an aviation information and technology service provider — would launch the passenger-friendly equipment at the city airport, one of the 25 aerodromes in the country for which an agreement has been signed between Airports Authority of India (AAI) and SITA in February.
At present, IndiGo and Jet Airways have three check-in counters, whereas GoAir and Air India have two counters each. Under the CUTE check-in system, boarding pass of any these airlines can be issued from any counter. When there is rush at the counters of a particular airline, its officials can use any vacant CUTE counter to distribute the passenger load.
“At present, if an airline does not have a flight at a given time, its counter remains empty even if there are long queues at the adjacent counters. But such a thing would be passé once the CUTE is launched, as airlines’ officials would be able to switch over to any vacant counter when in need. Moreover, overcrowding at the check-in area would also be avoided and delay in departure of flights because of congestion at check-in counters can be done away with under the new CUTE system,” said a source at the city airport.
25/07/13 Piyush Kumar Pripathi/Telegraph
