Kolkata: Long queues at airport check-in desks will soon walk off into the sunset. Self check-in kiosks, which were recently installed at the domestic departure lounge, have become a big hit with one among every four fliers using them to avoid serpentine queues. With the Airports Authority of India (AAI) planning to increase the kiosk count, airlines expect to cut down the waiting time at check-in counters by half.
Six kiosks that have been installed just beyond the entrance to the domestic departure lounge are for fliers with only cabin bags. "Nearly 25% of passengers are already using the facility. Frequent fliers are able to issue their own boarding pass in less than a minute. That's a saving of nearly 20-25 minutes during rush hours," an airport staff of a private carrier said.
Life for trader Rajesh Dwivedi, who takes the first flight out to Delhi and the last flight back the same day nearly once a week, has become easier after the kiosks were introduced last month. A resident of Tollygunge, he often had to take a cab at 3.30am to catch the 6.10am flight. Now he leaves his home an hour later, assured that it won't be an anxious touch-and-go at the end of a never-ending queue at the check-in desk.
03/12/14 Times of India
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Six kiosks that have been installed just beyond the entrance to the domestic departure lounge are for fliers with only cabin bags. "Nearly 25% of passengers are already using the facility. Frequent fliers are able to issue their own boarding pass in less than a minute. That's a saving of nearly 20-25 minutes during rush hours," an airport staff of a private carrier said.
Life for trader Rajesh Dwivedi, who takes the first flight out to Delhi and the last flight back the same day nearly once a week, has become easier after the kiosks were introduced last month. A resident of Tollygunge, he often had to take a cab at 3.30am to catch the 6.10am flight. Now he leaves his home an hour later, assured that it won't be an anxious touch-and-go at the end of a never-ending queue at the check-in desk.
03/12/14 Times of India
